Terms and Conditions & Privacy Policy

Effective Date: 24 May 2025
Welcome to dawncawthra.co.uk (“Website”). This Website is operated by Dawn Cawthra (“we”, “us”, or “our”). By using our Website, purchasing products, enrolling in our courses, or interacting with any part of our platform, you agree to the following Terms and Conditions and Privacy Policy.

1. Terms and Conditions

1.1. Products and Services

We offer physical products through our online shop and digital learning content through our Learning Management System (LMS). All payments are securely processed through Stripe.

1.2. Payment

All prices are listed in GBP (£) and are payable at the time of purchase via Stripe. You must ensure that your payment information is accurate and up to date.

1.3. Refund Policy

We do not offer refunds once a course has been purchased. Please review all course details carefully before purchasing.

1.4. User Accounts (for Courses)

When you purchase a course, you will be required to create an account and provide your email address. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

1.5. Intellectual Property

All content on this Website, including course materials, images, text, videos, and branding, is the intellectual property of Dawn Cawthra and may not be copied, reproduced, or distributed without written permission.

1.6. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of this Website or the purchase of our products or services.

2. Privacy Policy

2.1. What Data We Collect

  • When you purchase from our shop: name, email, shipping address, billing information (processed by Stripe).
  • When you purchase a course: name, email address, and course activity (such as progress and completion status).
  • We do not store your card details; all transactions are processed securely by Stripe.

2.2. How We Use Your Data

  • To process payments and deliver your products or services.
  • To create and manage your course access.
  • To communicate with you regarding your purchases, updates, or support.

2.3. Data Sharing

We do not sell or share your data with third parties, except:

  • With Stripe, for payment processing.
  • Where legally required by law or governmental authorities.

2.4. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent to our use of your data (where applicable).

To exercise any of these rights, please contact us at:
📧 designs@dawncawthra.co.uk

2.5. Data Retention

We retain your information only as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.

3. Changes to This Policy

We reserve the right to update these Terms and Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

4. Contact Information

If you have any questions or concerns, please contact us at:
📧 designs@dawncawthra.co.uk
🌐 https://dawncawthra.co.uk